Energize shortlisted by Institute of Customer Service

ICS_Awards_Finalist_2018Energize Recruitment Solutions is again delighted to be named by the UK Institute of Customer Service among the finalists for the 2018 UK Customer Satisfaction Awards.

 

The awards recognise organisations and individuals that have implemented successful customer service strategies that ‘have led to an improvement in customer satisfaction and performance’, making the feedback process accessible to customers and ‘closing the loop’.

Energize has previously been nominated for The NEC Customer Feedback Strategy Award in 2016; with former winners including Scottish Water and Direct Line.

The full list of 2018 finalists is available here. Congratulations must go to our fellow nominees in this category:

Marks & Spencer
Primark
Vitality Health
Irwin Mitchell LLP
Global Payments
SocialSignIn
Flagship Homes
SafeMove, a part of Yorkshire Water
Nu-Heat Underfloor Heating & Renewables

 

“We treat customer feedback as a gift,” said Managing Director Craig Molloy.

“We invite as many people as possible to review their experience with Energize. While negative feedback might not be enjoyable to read, we act upon it instantly to address customer concerns and improve our standards of care. We’re committed to achieving our goal of becoming market leaders in service standards across the recruitment and staffing industry, and this nomination is testament to the hard work of all our employees ”

The ceremony will be held at London’s Hilton Park Lane Hotel on Tuesday 6th of March 2018.

You can see all our previous award wins and nominations here.