Energize Joins REC Scale Up
Energize is delighted to be taking part in the latest Scale Up initiative from the Recruitment and Employment Confederation, titled ‘How To Deliver Customer Service Excellence’.
Scale Up, led by REC chief executive Kevin Green, works to assist the recruitment industry by sharing advice, insights and best practice taking place throughout the UK.
This edition, focused on providing exceptional customer experiences, is something Energize has been striving to achieve for several years and our invitation to help deliver the event reflects our standing in the industry.
You can find out more about our customer care strategy here.
Energize managing director Craig Molloy has provided content for the Practical Workbook, which is a usable resource illustrating the everyday challenges and benefits of improving your customer experience with detailed case studies focusing on innovative ways to promote customer service excellence. Click the link above to download your free copy!
Fellow managing director Gavin Jones will be speaking on 25th April at Scale Up Live seminar,
where the panel will explore how successful recruitment businesses are developing and delivering customer service excellence to clients and candidates. Gavin will share his first-hand insights into how to develop a culture, vision and values that deliver customer service excellence, and how to place employee engagement at the forefront of our customer excellence strategies.
The seminar is FREE to all REC & IRP members. Register here!